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  • Company Check : HP’s Deliberate 15-Minute Call-Wait Outcry

    19th March 2025

    HP has come under scrutiny for implementing a policy that enforced a minimum 15-minute wait time for customers seeking telephone support for consumer PCs and printers. Frustration The move, which was (quietly) introduced earlier this...

  • Sustainability-in-Tech : Is Geothermal Energy The Future For Data Centres?

    19th March 2025

    A new report from the Rhodium Group claims that advanced geothermal energy could power nearly all new data centres by 2030. A Stable, Renewable Solution With the exponential rise in artificial intelligence (AI) and cloud...

  • Video Update : Using ChatGPT’s New ‘Temporary’ Feature

    19th March 2025

    In contrast to the ChatGPT ‘memory’ feature (that we outlined last week), this week’s Tech Talk suggests some ways to use their new ‘Temporary’ feature, in case you want to sandbox your conversations and keep...

  • Tech Tip – Using Images and Audio in ChatGPT WhatsApp Chats

    19th March 2025

    When chatting with ChatGPT on WhatsApp, you can now send images and voice messages, allowing the AI to analyse photos and respond to spoken queries. Here’s how to make the most of these new features....

  • Featured Article : Banks to Pay Millions After IT Failures Leave Customers Stranded

    12th March 2025

    UK banking customers who have faced repeated IT failures are set to receive millions in compensation, following a damning Treasury Committee investigation into the scale and impact of these outages. Nine Banks The inquiry revealed...

  • Tech Insight : (Unbelievable) AI Advances For Businesses

    12th March 2025

    In this Tech Insight, we look at the latest AI developments, including AI agents creating their own language, Opera’s new AI-powered browsing assistant, and a growing debate over the risks of an international race to...

  • Tech News : “OpenAI To Charge $20,000 a Month for PhD-Level AI Agents”

    12th March 2025

    According to a report by The Information, OpenAI is gearing up to introduce a new wave of specialised ‘AI agents’, with some of its most advanced offerings set to cost as much as $20,000 per month....

  • Tech News : Mozilla Backtracks on Terms of Use After Backlash

    12th March 2025

    Non-profit web tech organisation Mozilla has rewritten Firefox’s Terms of Use after widespread criticism from users who feared the company was overreaching with its data policies. Vague Wording? It seems that the backlash stemmed from...

  • Company Check : Brother Accused Of Blocking Third-Party Ink

    12th March 2025

    Brother (once considered one of the more consumer-friendly printer manufacturers) is now under fire over claims that its latest firmware updates deliberately degrade print quality when third-party toner cartridges are used. Firmware Updates Allegedly Restrict...

  • Sustainability-in-Tech : New Clean Energy Materials In 2 Years (Not 20)

    12th March 2025

    Danish startup PhaseTree says its combined use of multi-scale modelling techniques means it can create new materials for clean energy technologies in just 2 years (instead of the usual 20), i.e., a speed 10 times...

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